This is to certify that
successfully completed and received a passing grade in
ISE101x: Knowledge Management and Big Data in Business
a course of study offered by HKPolyUx, an online learning initiative of The Hong Kong Polytechnic University through edX.

Module 1 – What is Knowledge Management?
1.1 Introduction
1.2 A Brief History of Knowledge Management
1.3 KM Processes & Frameworks
1.4 KM Tools and Practices
1.5 Technical KM Tools
1.6 Soft KM Tools
1.7 KM Projects & Programs
1.8 Relationship between KM and Big Data
Module 2 – KM Tools, Applications & Case Studies
2.1 Taxonomy & Folksonomy
2.2 Search Engines
2.3 Portal
2.4 Knowledge Audit for Unstructured Business Process
2.5 Change Management
2.6 Hong Kong Police KM Journey
Module 3 – How to Leverage the Cloud for Collaboration and Innovation?
3.1 Introduction to Cloud Computing
3.2 Cloud Services & Cloud-based KM Systems
3.3 The Knowledge Cloud
3.4 Human-machine Co-operative Problem Solving
3.5 Cloud for Learning and the Future of Cloud Services
3.6 Managing Knowledge in the Age of Digitalization
Module 4 – What is Open, Structured & Unstructured Information?
4.1 Web of Document (Un-Structured Data)
4.2 Web of Data Structured Data – Linked Open Data
4.3 Web of Data – Library Take-up
4.4 Social Media
4.5 Sentiment Analysis
4.6 Semantic Technology
4.7 Science 2.0
Module 5 (Part 1) From Data Warehousing to Data Science & Big Data
5.1 The basics: Databases and Data Mining
5.2 The Application lifecycle in On-line Business
5.3 Analytics: BI, OLAP, and Advanced Analytics
5.4 Classic Data vs. Big Data
5.5 Principles of Data Governance
Module 5 (Part 2) From Data Warehousing to Data Science & Big Data’
5.6 The Hadoop Stack Ecosystem
5.7 Analytics & Applications and case studies
5.8 Advanced Topics in Big Data Analytics
5.9 Conclusions and Lessons Learned
5.10 Big Data overview (Module Summary and New Frontiers)

Course End
Jan 25, 2018

km certificate

Eric Tsui
Department of Industrial and Systems Engineering
The Hong Kong Polytechnic University